FluentVoice AI Privacy Policy
Effective Date: November 1, 2026
FluentVoice (“the App”) provides AI-powered book reading, audio shadowing, and situational roleplay conversation services. We respect and protect user privacy according to the following principles.
1. Information We Collect & Process
- Voice Audio (Microphone Permission): Used for real-time Push-to-Talk conversation and speech recognition during shadowing practice. Voice audio is processed ephemerally solely for real-time Speech-to-Text (STT) conversion and is NEVER stored permanently as audio files on our servers, nor sold or shared with third parties.
- Google Account Information (Optional): When using Google Sign-In, we collect your unique Google User ID, email address, profile name, and profile photo URL to manage user authentication and cloud backup of saved sessions.
- Learning History Data (Optional): Saved conversation logs (situation, date, message text) stored only when the user explicitly taps ‘Save to Library’. For non-authenticated users, these logs remain in local device storage.
- Sentence Review Data (When Signed In): Original and corrected sentences, meanings, language, and review schedule, backed up to our server for the latest 200 sentences.
- Subscription Information (When Purchasing): Store, purchase token, expiry date, and an identifier linking the purchase to your account. We do not receive card numbers or other payment method details.
- Device & Connection Information: A device ID created at installation, IP address, and usage per feature.
- Advertising Information (Except Malmun Pro): Google AdMob processes the advertising ID, device information, IP address, and ad impressions and clicks.
2. Purpose of Processing
- Synthesizing native AI neural speech (TTS) and live sentence word-highlighting.
- Generating real-time interactive roleplay dialogues and live translations.
- Synchronizing and restoring your personal learning history upon app reinstallation or device changes.
- Backing up and restoring sentence review records.
- Verifying and restoring subscriptions, handling expiry, and preventing receipt reuse.
- Managing usage limits and preventing abuse.
- Showing ads. Where consent is required, you choose through a consent form and can change it from the ad privacy settings on the home screen.
- Sending learning reminders if you turn them on. The notification permission is requested only then, and the boot-completed signal keeps reminders after the device restarts.
3. Third-Party Services & Data Processors
- Google LLC (Google Sign-In, Gemini, Google Translate): User authentication, conversational AI inference, and translation. (Google Privacy Policy)
- Google LLC (AdMob, User Messaging Platform): Showing ads and managing ad consent.
- Google LLC (Google Play Billing): Processing subscription payments and verifying purchases.
- ONE store Co., Ltd. (ONE store Billing): Processing subscription payments and verifying purchases.
- Microsoft Corporation (Edge Neural TTS, Azure Speech, Azure Translator): High-fidelity native speech audio synthesis and translation. (Microsoft Privacy Statement)
- Cloudflare Inc.: TLS/HTTPS secure networking and global edge CDN content delivery.
4. Data Retention & Deletion
- Audio captured via the microphone is discarded immediately from memory once text conversion finishes and is never retained.
- Saved library records are permanently deleted from our server database as soon as the user deletes them within the app.
- You can delete your account from the “Delete account” menu in the App or through the email below. Account information, saved conversations, and sentence review data are deleted immediately.
- After deletion we keep subscription receipt records (store, purchase token, account ID, expiry date, check time) until the purpose of preventing receipt reuse and handling payment disputes is fulfilled, deletion records (account ID, deletion time) for 180 days to limit re-registration, and device and connection usage counts for as long as needed to maintain limits and prevent abuse.
- Deleting the App or your account does not cancel a subscription. Please cancel it separately in the store.
5. User Rights
- Users can view, edit, or delete their saved learning logs at any time.
- Microphone permissions can be revoked at any time in device settings. Text-based conversation and book reading remain fully operational even without microphone access.
6. Children's Privacy
- The App is not directed to children under 13 (or under 14 in relevant jurisdictions) and does not knowingly collect personal information from children.
7. Contact Us
8. Changes to this Policy
- Any revisions will be posted on this page with an updated effective date.